Privacy policy

We, UAB “ENERGUS GROUP,” in processing your personal data – whether you are our customers or other entities (suppliers, partners) – understand that the protection and confidentiality of your personal data are of utmost importance to you. Therefore, we apply strict requirements to ensure the security and confidentiality of your personal data while striving to facilitate smooth and high-quality collaboration and service delivery.

By creating a personal account on our website www.energuscycling.lt, you provide UAB “ENERGUS GROUP” (hereinafter referred to as the “Company” or “Data Controller”) with your personal data and grant the right to process such data to the extent, methods, and purposes outlined in the legal acts of the Republic of Lithuania and the European Union, as well as in this Privacy Policy (hereinafter referred to as the “Policy”).

Please note that you will be able to use the services of the online store www.energuscycling.lt only if you have reviewed and agreed to the terms of this Policy. We emphasize that the terms of this Policy may be periodically amended, updated, and supplemented to ensure the highest level of personal data protection and service quality.

Definitions of Terms Used in the Policy GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation). ADTAĮ – The Law on Legal Protection of Personal Data of the Republic of Lithuania. Applicable Legal Acts – GDPR, ADTAĮ, or other relevant EU legal acts, as well as any nationally or internationally binding data protection laws or regulations. Personal Data – Any information that can be used to identify an individual, as well as any information about an already identified individual.

We value your trust and respect the privacy and confidentiality of your personal data. Therefore, we make every effort to ensure the security of your personal data. To ensure this security, we apply appropriate organizational and technical measures in compliance with applicable legal acts. Our personal data processing activities always adhere to the requirements of applicable legal acts, this Policy, the website’s Terms and Conditions, and our Company’s internal data processing rules. To maintain your trust in our Company, please contact us using the details provided in this Policy if you have any questions regarding the protection of your personal data.

The data you provide and those listed in this Policy are processed based on the following legal grounds (in accordance with applicable legal acts, the same personal data may be processed under multiple legal grounds):

• Your consent;

• The Company’s legitimate interest;

• The conclusion and performance of a contract;

• Legal obligations applicable to the Company arising from legal provisions.

Depending on the scope and conditions defined by applicable legal acts, one or more of the above legal grounds may apply to the processing of the same personal data.

I. Personal Data of Data Subjects Processed by Us and the Purposes of Processing

1. Processing of Data Related to Your Purchases To facilitate your shopping experience in our online store, including concluding and executing contracts with you, processing orders, issuing refunds in case of product returns, granting discounts, etc., we process data related to your order progress and purchasing actions.

Data Processing for Service Administration Purposes Categories of Data: Your name, surname, email address, phone number, delivery and residential addresses, signature (if receiving goods personally), purchase and delivery date and time, product names, quantities, purchase prices, discounts, gift card and loyalty program client numbers, payment method, and payment details. Legal Basis for Data Processing: Your consent to use the account under the terms set forth in this Policy and the Terms and Conditions. Data Retention Period: 5 years from the date of the purchase transaction.

Data Processing Period for Purchase Data Your purchase data is retained for no longer than one year from the date of the purchase transaction. After the data processing period expires, we immediately delete it. Data required for purposes specified under the GDPR is anonymized where possible, ensuring that such data is removed from your account unless you request us to continue processing it.

How Do We Use Your Purchase Data? We retain purchase data for 5 years from the date of the purchase transaction. Upon expiry of this period, we delete and/or securely anonymize the data.

   2. Direct Marketing – Providing Information on Exclusive Offers, Discounts, and News If you have agreed to receive our newsletters, including offers, discount information, games, events, sales, and news, we also process your data for direct marketing purposes. You can opt-out of receiving such information at any time. You may also choose the means through which you receive such offers – via email and/or SMS to your provided phone number.

Data Processing for Direct Marketing Purposes Categories of Data: Your name, email address, and/or phone number. Legal Basis for Data Processing: Your consent to use the account under the terms set forth in this Policy and the Terms and Conditions. Data Retention Period: As long as your consent to receive offers and news is valid. We may retain your provided consent and proof of it for a longer period if necessary to defend against claims, complaints, or lawsuits.

Note: You can always change your preferred communication method in your personal account settings. You can also opt-out of receiving newsletters and other direct marketing messages at any time by following the instructions provided in such messages.